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The hard sell

22 November 2012

Nice branding? Angela Gheorghiu in the Royal Opera’s ‘World Stage’ campaign
Nice branding? Angela Gheorghiu in the Royal Opera’s ‘World Stage’ campaign

Cut the hype and concentrate on satisfying the customer. That’s the advice that Yehuda Shapiro would like opera houses to take on board in their bid to attract audiences.

Writing for a magazine like Opera Now is a joyful way of feeding my opera habit. But it doesn’t give me unlimited access to press freebies and it doesn’t pay the mortgage ... so I keep my day job as a marketing consultant and commercial writer, fixating on conveying relevant messages to the right target audience.

Early in October, leaving London for a client meeting in Surrey, I was confronted by a stonking great poster at Waterloo Station. Emblazoned with a torn condom packet and the words ‘DON GIOVANNI. COMING SOON’, it was an ad for English National Opera. A fleeting schoolboy smirk probably crossed my face, but I didn’t think much more about it – apart from wondering how much public money had funded this attempt to collar Waterloo’s 350,000 travellers a day.

Then, the carefully orchestrated media scandal broke – giving ENO some kind of a bang for its many marketing bucks (and, pace the poster headline, more of a bang than Don Giovanni gets in the entirety of Mozart’s opera).
Mediawatch-UK declared that the ad ‘contributed to the hyper-sexualisation of society’. In response, ENO’s spokesperson trilled: ‘We wanted an eye-catching ad to promote the opera. We came up with this idea which we think is brilliant, funny and captures the idea of Don G in a witty way.’ Well, yes, sexual desire and its consequences drive the plot of Don Giovanni and, yes, it’s a dramma giocoso, but swathes of it are neither sexy nor comical, and ‘Non mi dir’ (even if the soprano is Katherine Broderick) can try the most committed opera-lover’s patience. In the end, any cool and funky newcomers enticed by ENO’s other autumn shock tactic – Undress for the Opera, endorsed by Damon Albarn – might feel disappointed by a show which, in the words of the Guardian’s critic Tim Ashley (usually adept at searching out juicy Freudian subtext), was ‘indifferently received when it was new’ and ‘remains an oddly chilly experience, hampered by moments of theatrical intransigence’.

Like Don Giovanni, that much-courted ‘new audience’ could remain frustrated, and thus unlikely to return, while some of the loyal operatic audience – proverbially middle-aged and middle class – would have found the marketing rumpus alienating. No doubt, as good communications professionals, the team at ENO will produce some positive follow-up research to quote at us.

Despite the Coliseum’s best efforts, that cheeky poster would never mean much to the vast majority of passengers at Waterloo – that’s known as ‘wastage’ in marketing circles. At least, though, it was leveraged for publicity purposes. But what of the posters the Royal Opera House likes to plaster around the Tube, featuring ‘surprising’ and spectacular photos of operatic luminaries? It’s all very classy (and decidedly no-expense-spared), but, last season, how many harried commuters twigged that the raven-haired lady in red on the diving board (diver/diva, geddit?) was none other than Angela Gheorghiu? I knew it, of course, but I also know that you don’t just pick up a couple of tickets for a Gheorghiu night. What, then, was the poster aiming to do? (Objectives are another marketing obsession.) It was telling us that the Royal Opera House is A World Stage. So there you are. Nice branding, as they say in Marketing Week.

When it comes to selling seats, an opera house’s website is surely now its most potent tool. Opera fans everywhere must have thanked the gods when roh.org.uk was updated earlier this year. The old site condemned you to the purgatory of a virtual ‘waiting room’ at busy periods and it was hell to check ticket availability for a show unless you already knew exactly when it was on.

While Covent Garden’s new site is considerably more user-friendly, I encountered a couple of glitches when booking for a December performance of Meyerbeer’s Robert le diable (notorious for its ‘Ballet of the Nuns’). For instance, it was a turn-off to be gruffly informed that 2013 performances were ‘NOT ON SALE’. Why not the more tempting ‘BOOKING OPENS ON ...’?

I wrote a polite email to the box office with some constructive suggestions. That was back in July. My follow-up email in August brought a polite response saying that my previous missive must have disappeared into a spam folder and that someone would get back to me. As I write, it's nearly November and there has been no news from Floral Street. Never mind that I'm published in Opera Now and know a little bit about how to sell things, what matters is that I am a paying customer. Even if the customer isn’t always right, real marketing is about keeping him satisfied. As far as I’m concerned, Meyerbeer’s dancing nuns have got their work cut out.

Yehuda Shapiro


Shooting from the HIP

17 September 2012, London, UK

‘Are you sure this is authentic?’ Perm State Opera’s ‘historically informed’ Così fan tutte
‘Are you sure this is authentic?’ Perm State Opera’s ‘historically informed’ Così fan tutte(Photo: Anton Zavyalov)

Historically informed performance (HIP) and the quest for so-called authenticity in music are often just an excuse for bloodless singing, badly tuned strings – and at worst, indicative of a cultural crisis in modern society. Robert Thicknesse calls the Early Music zealots to account.

Interviewing people can be pretty dull, but I remember with intense pleasure speaking a few years ago to a well-known maestro and exponent of ‘historically informed performance’ who reserved all his venom, not for the old-timers whose criminal ways with ancient music he had been sent by heaven to correct, but with his immediate contemporaries and Early Music competitors – a ‘failed choirmaster’ here, an ‘incompetent flautist’ there (names provided on request). It turns out that ‘HIPworld’ is as riven as the liberation movements of Iron Age Judea, with internecine hatreds way stronger than anything directed at the supposed common enemy.

What does ‘authentic performance practice’ really mean? On examination, it’s a literalist, dogmatic view of unknowable facts, what might have happened in the 16th, 17th or 18th centuries, espoused with fundamentalist intolerance and fervour (and of course in several mutually exclusive versions). Certainly, some by-products of this pursuit have been worthwhile (who could regret the rebirth of lutes and harpsichords?) and we must admit the wholesale rediscovery of Handel’s operas could hardly have happened without the HIP gang.  It’s cute, though, that the movement has provided a home for many a singer without a voice and fiddler without a tone.

The downsides of historical performances of opera are pernicious, from the regiments of hooting pantymen countertenors and pre-sexual white-voiced sopranos to the general campery of the whole thing. In Russia recently – a place until lately happily free of this curse – the current HIP superstar,Theodoros Currentzis, took time out from turning Mozart’s Così fan tutte into a freakshow to explain gravely to me how he and his band would down tools in rehearsal to dance a candlelit sarabande, ‘to get them in the mood’. Very possibly they are stitched into their 18th-century knickers with bone needles too, like the thesps at the Globe Theatre.

The justification for all this – the loving recreations of old instruments, the wilfully over-literal interpretation of manuscript markings, the vicious Wars of Religion about the correct articulation and placing of the cadential appoggiatura and trill, the peculiar postures adopted by Baroque violinists – is that (as maestro opined) ‘it sounds bloody good’. But does it really? It is a badly kept secret, of course, that anyone who plays on period instruments has a well-used copy of Thomas Beecham’s 1959 Messiah on their shelves, the full-fat delight their souls crave as antidote to the knit-your-own yoghurt sounds they produce. You only have to listen to Jon Vickers singing ‘Comfort ye’, and Jennifer Vyvyan’s ‘How beautiful are the feet’ to realise what HIP has lost. Of course Handel would have loaded on these harps, triangles and whatnot if he could; of course he would have used the most muscular singers of the day, not etiolated specimens who would blow away in a moderate breeze.

The main objection to this neurotic hunt for ‘authenticity’ is deeper and more serious. When Mozart rescored Messiah in 1789 he did it to remake Handel in the taste of his time. A huge shift in sensibility had occurred in a few decades, and Mozart incarnated it: he didn’t insist on beating people up with messianic views on ‘what it was supposed to sound like’ – and you can bet he was happy to use modern instruments too, not the moth-eaten old things poor Handel had to make do with.

Beecham, Boult, Stokowski and Dorati were all following Mozart’s lead: they were performing old music (and newer music too for that matter) within the aesthetic of their own time. The greatest indictment of HIP (and its relations in other artforms, which basically amount to over-restoration: directors’ cuts, sandblasted buildings, overscrubbed paintings) is that in the name of ‘good taste’, it actually points to a void at the heart of our culture: lacking our own taste, lacking our own aesthetic, lacking the confidence to make comparative value judgments, spiritually emasculated by moral relativism, we fall back on factitious reconstructions of the past and fantasies of purity. Cowardice is the enemy of art, and this is the purest form of artistic cowardice.

From the October 2012 issue of Opera Now magazine. Click here to order your copy today!


Win a pair of tickets to Scenes from an Execution at the National Theatre!

12 September 2012, London, UK

Fiona Shaw takes the role of artist Galactia in Howard Barker’s darkly humorous and provocative play.

Commissioned to paint a vast canvas celebrating the triumphant Battle of Lepanto, the free-spirited Galactia creates instead a breathtaking scene of war-torn carnage. In her fierce determination to stay true to herself, she alienates the authorities and faces incarceration...

Set in sixteenth-century Venice, Scenes from an Execution by Howard Barker is a fearless exploration of sexual politics and the timeless tension between personal ambition and moral responsibility, the patron's demands and the artist's autonomy.

Opens 27 September. Tickets from just £12.
For bookings, call 020 7452 3000 or visit www.nationaltheatre.org.uk/execution

To WIN a pair of tickets to see Scenes from an Execution at the National Theatre just email your name, postal address and contact telephone number to competitions@rhinegold.co.uk with the subject line 'SCENE'.

Terms & Conditions
Tickets valid for all performances until 24 October (excluding 4 October); Subject to availability; Travel and accommodation not included; Additional expenses are the responsibility of the prize winner; No cash alternative; Non transferable; Promoter reserves the right to exchange all or part of the prize to that of equal or greater value.


Festival Focus | Opéra de Québec

7 September 2012, Quebec, Canada

Visually stunning: Robert Lepage's new 'Tempest' in Quebec
Visually stunning: Robert Lepage's new 'Tempest' in Quebec(Photo: Louise Leblanc)

Report by Karyl Charna Lynn

Only in its second year, the Festival d’opéra de Québec showed itself to be a world-class event with its primary draw, British composer Thomas Adès’ 2004 opera The Tempest.

The Festival is conceived and run by the visionary director of Opéra de Québec, Grégoire Legendre and Quebec native Robert Lepage, best known for directing the Met’s controversial Ring cycle. It was Lepage who managed to convince the Met’s general director Peter Gelb not only to co-produce The Tempest but to allow Quebec to premiere his radical new staging.

The production relocates Caliban’s island to the 18th-century stage of La Scala. (The theatre as a quintessential place of allegory and magic is a key theme in Shakespeare’s play.) The sense of fantasy and transformation was reinforced as the audience’s perspective changed through each act of the opera, starting backstage at La Scala, moving into the auditorium and then to a cross-section of both.

Although the melodic lines are few and climaxes scarce, Adès’ music maintains a narrative flow by conjuring very precise ‘sound worlds’, brilliantly explored by Lepage with spectacular effects and acrobatic movements. The striking production was organically united with the music, allowing the atmosphere of the island to emerge very naturally on stage.
The Tempest opens with one of opera’s great storm scenes: fiery, tempestuous music to which Lepage conjured up brilliant visuals – the focal point of which was an enormous, wildly spinning chandelier, onto which Ariel climbed and to which some shipwrecked souls frantically clung, trying to escape the violent and turbulent seas beneath.

Once on the island (La Scala’s backstage), the opera turned static as Prospero stood Wotan-like  with flowing, native robes, elaborate headdress and staff (which shattered at the end), narrating his life story to his daughter, Miranda. His treacherous brother Antonio (Roger Honeywell) and the King of Naples (Gregory Schmidt) in royal dress were spotlighted in La Scala’s royal box.

The action moves on in Act II, set in a fantastical forest of diaphanous trees where Ariel flies around, executing Prospero’s commands. The monstrous Caliban, whose island Prospero has usurped, enters under the stage floorboards, crawling like a beast.

Act III has a dynamic opening: scaffolds filled with a disorderly ‘shipwrecked’ chorus, showing the magnitude of the power struggle at hand.

The cast was top-notch, and Audrey Luna as Ariel was quite amazing. Aside from her extraordinary acrobatic feats, she aced the stratospheric shrills, shrieks, and exceptionally high vocal line. Rod Gilfry made a majestic Prospero both vocally and visually, and Frédéric Antoun brought a believable human side to Caliban. Julie Boulianne sang Miranda with a beautiful delicacy, laced with power; Antonio Fugueora as her lover Ferdinand displayed a fine tenor voice. The biggest applause went to Lepage for his extraordinary vision and to Adès for his impeccable musical direction.

Although The Tempest was the primary attraction, the Festival also offered a broad spectrum of opera-related events, from a clever recreation of a late 13th-century pastoral, Le Jeu de Robin et Marion, to a late 20th-century piece of profoundly moving musical theatre, Nelligan, about the tragic life of Quebec’s greatest poet. Less successful were Tangopéra and Mozart à l’opéra, a disappointing concert of Mozart arias by soprano Karina Gauvin and Les violins du Roy. Opera was even taken into the community with the Brigade Lyrique, a group of young singers who sang outdoors at various public places during the Festival. It was, however, the flawless execution of The Tempest that has set the standard so incredibly high: the challenge for Legendre will be to maintain it.

Robert Lepage’s new production of The Tempest opens at the New York Metropolitan Opera on 23 October, conducted by Thomas Adès with Simon Keenlyside as Prospero, Audrey Luna as Ariel and Alan Oke as Caliban.


Join English National Opera this autumn...

7 September 2012, London, UK

ENO's 'The Magic Flute'
ENO's 'The Magic Flute'(Photo: Richard Smith)

English National Opera has just opened their 2012/13 Season with Nicholas Hytner’s ever popular imagining of Mozart’s The Magic Flute. In 2012 the company won every UK opera award, including an Olivier in recognition of the diversity and breadth of their artistic programming. 

ENO's commitment to creating the future of opera by staging more new, distinctive and exciting opera productions than any other UK opera company continues with future season highlights including Carmen with Ruxandra Donose in the title role; Julius Caesar directed by Michael Keegan-Dolan; and the first professionally staged production of Ralph Vaughan Williams’s The Pilgrim’s Progress in sixty years. Visit www.eno.org to book your tickets.

Why not get involved and support the work of this award-winning company by joining the ENO Friends from just £50 a year? Friends enjoy many exclusive privileges including access to dress rehearsal tickets from just £7, priority booking for ENO performances and invitations to attend special events with company artists, as well as regular mailings and the Friends magazine Inside ENO.  ENO Friends membership also makes the ideal Christmas present for any opera lover.  Visit www.eno.org/support-us or call +44 (0)20 7845 9420 for more information and to join.

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